11) Pedestrians right of way. The pedestrian is KING here, not in Asia though, where you would almost be guaranteed of getting run over.
12) Customer Service... did I already mention that? Let's just do it again, since it is HUGE in my book.
13) Customer Service
14) RETURN POLICY. Oh how I love return policies... not the 7 day for store credit that must be used within 24 hrs kind (ask Shonn), but the real, return it when I can't use it, don't wanna use it, have used it but don't like it kind. THE REAL RETURN POLICY.
15) Simple washers and dryers. Why the f**k does a washer have to be so complicated???? Regular/Delicates/Perm Press... that's all we need. No need for the freaking 200 different modules to wash clothes.
16) Customer service... oh! did I say that already?????
Again, I might have more.... later....
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