Ikea Singapore. OMG!!!! WHERE TF is your customer service???

I wanted to go to bed. I need to go to bed. BUT, this nagging feeling inside me has made me blog.

We went to Ikea this evening.

To it's credit. It probably has Singapore's best return policy. 100 day return policy, HOWEVER, you are to return the product "with the original packaging...". I am not too clear if I am supposed to bring the OPENED original packaging back or am I supposed to bring the item back unopened. Whatever the case, it still probably has the best return policy in Singapore.

That's the good news.

Now the bad news.

Where the f**k is your customer service in the word customer service????

Ikea charges you 10 cents per plastic bag if you want you stuff bagged. Ok, so, you don't want your stuff bagged,  but the shopping cart can't go into the parking lot. Do you know how inconvenient it is, if you are shopping by yourself, to carry 20 small items and 2 large items??? Obviously you don't, otherwise, you wouldn't have such policies...

Then you have to bag the shit yourself, while pulling credit cards or cash out for YOU to collect your money... and while the cashier smiles at you with an outstretched hand.

Now, at the beginning of the cashier line, there is a sign that says "Please turn the label towards the cashier". So, this human being (supposedly) you hire can't turn the label to the scanner themselves... hmmm, one wonders what you are paying for. You pay peanuts, you get monkeys.

And if you buy glass items, you have to wrap them up yourselves, about 40-50m away from the cashiers.

So, what exactly does your cashier do? Just ring up the item. Do you know that if you are cutting costs, I can actually do that myself too????? Don't believe me, go take a trip to grocery stores in the US (Safeway and Albertsons/Lucky) or to Home Depot. 

If you don't want to do anything for me... don't do it. But don't f**king expect me to do everything myself while your cashier just stands there and stares at me.

You charge 10 cents a plastic bag... and what exactly is that for. I am sure your cost for the plastic bag is not 10 cents and therefore, logically, you are making a profit of of it too... 

WTF?????????

You sell overpriced cheap shit, because you are a EUROPEAN (woooooo!!) company in a country where foreign stuff is looked up upon (that's our stupid fault). 

You don't provide any customer service... 

AND you charge me to check out while doing most of the checking out myself EXCEPT COLLECT YOUR F**KING MONEY... 

Give me ONE (JUST ONE is enough, 'cos you might have to crack your brains to go beyond that) good reason why I should continue shopping with you. 

I know losing just me as a customer won't matter to you. 

But, me blogging will... 

Good f**king night!!